{"product_id":"9780133119022","title":"Developing Quality Technical Information: A Handbook for Writers and Editors","description":"\u003cp\u003eThe #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eDirect from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that \u003ci\u003ealways \u003c\/i\u003eplace users front and center. This edition has been fully revised to help you consistently deliver the \u003ci\u003eright \u003c\/i\u003econtent at the \u003ci\u003eright \u003c\/i\u003etime.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eYou’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eCoverage Includes\u003c\/p\u003e  \u003cul\u003e  \u003cli\u003e  Advocating for users throughout the entire product development process \u003c\/li\u003e  \u003cli\u003e  Delivering information in an ordered manner by following progressive disclosure techniques \u003c\/li\u003e  \u003cli\u003e  Optimizing content so that users can find it from anywhere \u003c\/li\u003e  \u003cli\u003e  Streamlining information for mobile delivery \u003c\/li\u003e  \u003cli\u003e  Helping users right where they are \u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003eWhether you’re a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media.\u003c\/p\u003e  \u003cul\u003e  \u003cli\u003e  Thoroughly revised and updated \u003c\/li\u003e  \u003cli\u003e  Extensive new coverage of self-documenting interfaces and embedded assistance \u003c\/li\u003e  \u003cli\u003e  Updated practical guidelines and checklists \u003c\/li\u003e  \u003cli\u003e  Hundreds of new examples \u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47080402321648,"sku":"9780133119022","price":39.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780133119022_p0.jpg?v=1763641615","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780133119022","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}