{"product_id":"9780133255089","title":"Supervision in the Hospitality Industry with Answer Sheet (AHLEI)","description":"\u003cp\u003eIntroduce students to the supervisory skills they’ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. \u003cb\u003e \u003ci\u003e \u003cb\u003eSUPERVISION IN THE HOSPITALITY INDUSTRY, 5\/e\u003c\/b\u003e \u003c\/i\u003e \u003c\/b\u003e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eAuthors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Educational Institute","offers":[{"title":"Default Title","offer_id":47022281687280,"sku":"9780133255089","price":97.33,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780133255089_p0.jpg?v=1763641254","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780133255089","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}