{"product_id":"9780133438697","title":"The Definitive Guide to Manufacturing and Service Operations: Master the Strategies and Tactics for Planning, Organizing, and Managing How Products and Services Are Produced","description":"\u003cp\u003eMaster and apply both the technical and behavioral skills you need to succeed in manufacturing or service operations, anywhere in your supply chain! Now, there’s an authoritative and comprehensive guide to best-practice manufacturing and service operations in any organization. Co-authored by a leading expert alongside the the Council of Supply Chain Management Professionals (CSCMP), this reference describes the planning, organizing, controlling, directing, motivating and coordinating functions used to produce goods or services. \u003ci\u003eThe Definitive Guide to Manufacturing and Service Operations \u003c\/i\u003ecovers long-term strategic decisions; mid-term tactical decisions; and even short-term operational decisions. Topics discussed include: \u003c\/p\u003e  \u003cul\u003e  \u003cli\u003e  Basic manufacturing and service operations concepts, purposes, terminology, roles, and goals \u003c\/li\u003e  \u003cli\u003e  Key elements, processes, and interactions, including facility, material, and labor requirements planning; scheduling; and continuous process and quality improvement \u003c\/li\u003e  \u003cli\u003e  Principles, strategies and planning for efficient, effective, and sustainable operations: facilities, production, processes, layout, lead capacity, technology, personnel, measurement, compensation, sustainability, and more \u003c\/li\u003e  \u003cli\u003e  Technology for better manufacturing and service operations: MRP II, service systems, ERP, planning, execution, and cost management. \u003c\/li\u003e  \u003cli\u003e  Global manufacturing and service operations: LCCs, logistics, labor, financial issues, decisionmaking, contract performance, risk management, and regulation \u003c\/li\u003e  \u003cli\u003e  Best practices for assessing performance using standard metrics and frameworks: KPIs, tradeoff analysis, scorecarding, dashboards, and exception management \u003c\/li\u003e \u003c\/ul\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47080275149040,"sku":"9780133438697","price":93.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780133438697_p0.jpg?v=1763642331","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780133438697","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}