{"product_id":"9780133518375","title":"Microsoft Dynamics CRM 2013 Unleashed","description":"\u003cp\u003e \u003ci\u003eMicrosoft® Dynamics CRM 2013 Unleashed \u003c\/i\u003epresents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing both cloud and on-premise based versions of Dynamics CRM.\u003c\/p\u003e  \u003cp\u003eLeading Dynamics implementer Marc Wolenik fully covers Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online Fall ’13, and many features first introduced in Microsoft’s “Polaris” and Update Rollup 12.\u003c\/p\u003e  \u003cp\u003eYou’ll find thorough coverage of Dynamics’ revamped “Flow” interface and advanced cross-platform mobile client support. Extensive new coverage also includes: Business Process Flows, Portable Business Logic, reporting and forms improvements, server-side email synchronization, MarketingPilot, NetBreeze, Yammer, and much more.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eDrawing on extensive insider knowledge, Wolenik presents proven best practices and pitfalls to avoid in using every significant Dynamics CRM 2013 capability–\u003ci\u003einformation available in no other book\u003c\/i\u003e.\u003c\/p\u003e  \u003cp\u003eMarc J. Wolenik, is CEO of Webfortis, a Microsoft Gold Customer Relationship Management Competency Partner that specializes in delivering \u003cbr\u003eMicrosoft Dynamics CRM\/xRM solutions for companies of all sizes. Learn from experience and dive deep into CRM technologies that cross almost every industry and vertical. His books include \u003ci\u003eMicrosoft Dynamics CRM 2011 Unleashed\u003c\/i\u003e, \u003ci\u003eMicrosoft CRM 4 Unleashed\u003c\/i\u003e, and \u003ci\u003eMicrosoft CRM 4 Integration Unleashed\u003c\/i\u003e.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eDetailed information on how to…\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cul\u003e  \u003cli\u003e    Compare on-premise and cloud versions of Dynamics CRM, make your best choice, and deploy painlessly \u003c\/li\u003e  \u003cli\u003e    Use the advanced configuration and customization options that offer you the most value \u003c\/li\u003e  \u003cli\u003e    Take full advantage of Dynamics CRM’s new flow interface and productivity shortcuts \u003c\/li\u003e  \u003cli\u003e    Learn about new add-on features for Dynamics, including MarketingPilot, NetBreeze, and Yammer \u003c\/li\u003e  \u003cli\u003e    Personalize dashboards, activities, calendars, data import\/export, and more \u003c\/li\u003e  \u003cli\u003e    Manage leads, opportunities, accounts, contacts, marketing lists, collateral, campaigns, quotes, orders, and invoices \u003c\/li\u003e  \u003cli\u003e    Integrate schedules, cases, contacts, and product\/service information \u003c\/li\u003e  \u003cli\u003e    Build powerful automated workflows, processes, and complete solutions \u003c\/li\u003e  \u003cli\u003e    Deliver CRM applications to smartphones and tablets, including iOS devices \u003c\/li\u003e  \u003cli\u003e    Provide watch lists, automatic alerts, and other sales help through InsideView Social Insights \u003c\/li\u003e  \u003cli\u003e    Extend Dynamics CRM with custom plug-ins and add-ons \u003c\/li\u003e  \u003cli\u003e    Integrate Dynamics CRM 2013 with SharePoint, Azure, SQL Server, SRSS, Visual Studio, and .NET Framework \u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eON THE WEB:\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eDownload all examples and source code presented in this book from \u003cbr\u003einformit.com\/title\/9780672337031 as it becomes available\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47077493768432,"sku":"9780133518375","price":47.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780133518375_p0.jpg?v=1763641744","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780133518375","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}