{"product_id":"9780133552508","title":"ISO 9001: 2015: Understand, Implement, Succeed!","description":"\u003cp\u003eISO 9001:2015 improves on the world’s most widely used Quality Management Standard (QMS), reflecting current trends in economics, innovation, technology, business, and customer requirements. Using ISO 9001:2015, organizations can prevent and quickly address quality problems, deliver better customer experiences, and improve both profitability and sustainability.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThis guide combines a complete critical explanation of ISO 9001:2015’s contents, as well as indispensable expert guidance for effective implementation. Two members of the Technical Committee that developed ISO 9001:2015 and ISO 9000:2015 show exactly how it affects your organization, so you can efficiently pass audits and gain or maintain registration.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eIn modular, building-block format, Alka Jarvis and Paul Palmes clearly present each requirement and the value it delivers. They also offer a logical, structured process for applying ISO 9001:2015 to improve product or service quality.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eIf you have already implemented ISO 9001:2008, the authors identify each key change, so you can locate gaps and plan an efficient migration. Practical appendixes include reusable templates and audit meeting agendas, plus essential information on documentation. Coverage includes\u003c\/p\u003e \u003cul\u003e \u003cli\u003eISO 9001:2015’s business relevance and role in operational excellence\u003c\/li\u003e \u003cli\u003eWhy revisions were necessary, and how they impact and benefit you\u003c\/li\u003e \u003cli\u003eDeepening your understanding of customer\/stakeholder needs and expectations\u003c\/li\u003e \u003cli\u003eScoping your QMS in the context of ISO 9001:2015\u003c\/li\u003e \u003cli\u003eUnderstanding leadership’s key role\u003c\/li\u003e \u003cli\u003eIdentifying risks, opportunities, objectives, resources, and competencies\u003c\/li\u003e \u003cli\u003ePerforming operational activities related to planning, control, requirements, design, and development \u003c\/li\u003e \u003cli\u003eMeasuring QMS performance\u003c\/li\u003e \u003cli\u003eAddressing non-conformities and analyzing their root causes\u003c\/li\u003e \u003cli\u003ePromoting ongoing improvement \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThis guidewill be indispensable to every leader and professional concerned with quality, throughout any organization that holds or seeks ISO 9001 certification.\u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47080675868912,"sku":"9780133552508","price":49.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780133552508_p0.jpg?v=1763641151","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780133552508","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}