{"product_id":"9780134387079","title":"The Culture Cycle: How to Shape the Unseen Force that Transforms Performance (Paperback)","description":"\u003cp\u003eThe contribution of culture to organizational performance is substantial and quantifiable. In \u003ci\u003eThe Culture Cycle\u003c\/i\u003e, renowned thought leader James Heskett demonstrates how an effective culture can account for 20-30% of the differential in performance compared with \"culturally unremarkable\" competitors.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eDrawing on decades of field research and dozens of case studies, Heskett introduces a powerful conceptual framework for managing culture, and shows it at work in a real-world setting. Heskett's \"culture cycle\" identifies cause-and-effect relationships that are crucial to shaping effective cultures, and demonstrates how to calculate culture's economic value through \"Four Rs\": referrals, retention, returns to labor, and relationships. This book:\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cul\u003e \u003cli\u003eExplains how culture evolves, can be shaped and sustained, and serve as the organization's \"internal brand.\" \u003c\/li\u003e\n\u003cli\u003eShows how culture can promote innovation and survival in tough times. \u003c\/li\u003e\n\u003cli\u003eGuides leaders in linking culture to strategy and managing forces that challenge it. \u003c\/li\u003e\n\u003cli\u003eShows how to credibly quantify culture's impact on performance, productivity, and profits. \u003c\/li\u003e\n\u003cli\u003eClarifies culture's unique role in mission-driven organizations.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eA follow-up to the classic \u003ci\u003eCorporate Culture and Performance\u003c\/i\u003e (authored by Heskett and John Kotter), this is the next indispensable book on organizational culture.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\"Heskett (emer., Harvard Business School) provides an exhaustive examination of corporate policies, practices, and behaviors in organizations.\" \u003cb\u003eSumming Up:\u003c\/b\u003e Recommended. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eReprinted with permission from CHOICE, copyright by the American Library Association. \u003c\/i\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Pearson FT Press","offers":[{"title":"Default Title","offer_id":47016028045552,"sku":"9780134387079","price":44.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780134387079_p0.jpg?v=1763641815","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780134387079","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}