{"product_id":"9780137023936","title":"Survival Guide for Lotus Notes and Domino Administrators","description":"\u003cp\u003e \u003cb\u003eIBM’s\u003csup\u003e®\u003c\/sup\u003e Practical, Hands-On Guide to Supporting and Administering Lotus Notes and Lotus Domino\u003c\/b\u003e \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eThis is the only book that focuses entirely on the specific technical, desk-side, and infrastructure issues that support professionals and administrators encounter when implementing and running Lotus Notes in production environments. Authored by one of IBM’s top Lotus experts, it draws on the firsthand experiences of IBM professionals working in hundreds of client environments. Mark Elliott has created a true “encyclopedia” of proven resolutions to common problems and has streamlined processes for infrastructure support. Elliott systematically addresses support solutions for all recent Lotus Notes and Domino environments. \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e \u003ci\u003eSurvival Guide for Lotus Notes and Domino Administrators\u003c\/i\u003e is organized for rapid access to specific solutions in three key areas: client setup, technical support, and client software management. It brings together best practices for planning deployments, managing upgrades, addressing issues with mail and calendars, configuring settings based on corporate policies, and optimizing the entire support delivery process. Along the way, Elliott illuminates the administrative and support implications of the latest enhancements to Lotus Notes and Lotus Domino, in areas ranging from messaging to plug-in support. \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eWhatever your role in managing, administering, or supporting IBM Lotus technologies, this book will help you respond more quickly, efficiently, and effectively—reducing support costs as you increase customer satisfaction.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eCoverage includes\u003c\/p\u003e  \u003cul\u003e  \u003cli\u003e  An overview to key software changes introduced in Release 8.0  \u003c\/li\u003e\n\u003cli\u003e  Resolutions to dozens of error messages and other obscure issues  \u003c\/li\u003e\n\u003cli\u003e  Using the “Smart Upgrade” toolkit to automate upgrades  \u003c\/li\u003e\n\u003cli\u003e  Implementing policies to manage client settings and reduce administrative overhead  \u003c\/li\u003e\n\u003cli\u003e  Optimizing Lotus Notes performance and avoid user frustration  \u003c\/li\u003e\n\u003cli\u003e  Making the most of technical support tools and plug-ins  \u003c\/li\u003e\n\u003cli\u003e  Finding technical support and patches on the IBM developerWorks website  \u003c\/li\u003e\n\u003cli\u003e  Configuring Lotus Notes and supporting common activities \u003c\/li\u003e \u003c\/ul\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47072398115056,"sku":"9780137023936","price":39.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780137023936_p0.jpg?v=1763641645","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780137023936","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}