{"product_id":"9780138140618","title":"Agents of Change: Managing the Introduction of Automated Tools","description":"\u003cp\u003e Targets human factors and how they affect the implementation of any kind of automation in the information system environment. Includes discussion of: accurately portraying the apparent whimsy of upper management; tactics, strategy negotiation, and politics. \u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47106453340400,"sku":"9780138140618","price":55.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780138140618_p0.jpg?v=1763641918","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780138140618","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}