{"product_id":"9780199716487","title":"Crisis Management in a Complex World","description":"Today's managers, business owners, and public relations practitioners grapple daily with a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organization's reputation? The authors meet the question head-on, departing from other crisis management texts, and arguing that a complexity-based approach is superior to the standard simplification model of organizational learning.","brand":"Oxford University Press","offers":[{"title":"Default Title","offer_id":47120270393584,"sku":"9780199716487","price":46.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780199716487_p0.jpg?v=1763673264","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780199716487","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}