{"product_id":"9780230220966","title":"The New Operational Culture: The Case of the Theatre Industry","description":"Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.","brand":"Palgrave Macmillan UK","offers":[{"title":"Default Title","offer_id":47009236156656,"sku":"9780230220966","price":130.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780230220966_p0.jpg?v=1763675233","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780230220966","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}