{"product_id":"9780230223769","title":"Engaging Public Sector Clients: From Service-Delivery to Co-Production","description":"Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.","brand":"Palgrave Macmillan UK","offers":[{"title":"Default Title","offer_id":47023026176240,"sku":"9780230223769","price":115.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780230223769_p0.jpg?v=1763676243","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780230223769","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}