{"product_id":"9780273744542","title":"Smart Retail: Practical Winning Ideas and Strategies from the Most Successful Retailers in the World","description":"\u003cp\u003e'A really practical and helpful guide: essential reading for anyone involved in retailing.'\u003c\/p\u003e\u003cp\u003eCharles Dunstone, CEO, The Carphone Warehouse\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eWork in retail for any length of time and it gets into your system. It's immediate, exciting, risky and hard to predict. No two days are the same  one day could be a triumph, the next a disaster. But when you get it right, it's thrilling.\u003c\/p\u003e\u003cp\u003eBased on one simple question, which Richard Hammond posed to the world's leading retailers: 'What makes you so good?', Smart Retail shows you how to use some of the best winning ideas, strategies and tactical thinking. \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eDiscover the secrets of great retailing \u003c\/li\u003e\n\u003cli\u003eBoost sales with practical advice from the best retailers in the world\u003c\/li\u003e\n\u003cli\u003eLearn how to delight customers and keep them coming back for more\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e'A toolkit of retailing skills to take you beyond survival, to super-performance.'\u003c\/p\u003e\u003cp\u003eAngus Thirlwell, Co-founder and Managing Director, Hotel Chocolat\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e'This book is full of practical, good things to make running stores that bit easier to get right.'\u003c\/p\u003e\u003cp\u003eJulian Richer, Chairman and Founder, Richer Sounds\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e'A wonderful insight into the world of retailing. A fun and inspiring read, particularly for those close to retail.'\u003c\/p\u003e\u003cp\u003eVittorio Radice, Saviour of Selfridges\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"FT Press","offers":[{"title":"Default Title","offer_id":47023994863856,"sku":"9780273744542","price":29.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780273744542_p0.jpg?v=1763682355","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780273744542","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}