{"product_id":"9780273759959","title":"Brilliant Customer Service ePub eBook","description":"\u003cp\u003e \u003cb\u003eKeep them coming back for more\u003c\/b\u003e \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e \u003ci\u003eBrilliant Customer Service\u003c\/i\u003e is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It’s for anyone involved in any organisation – whether you run your own business, manage people or you are a customer facing employee. It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy.\u003c\/p\u003e  \u003cp\u003e \u003cb\u003e \u003ci\u003eBRILLIANT OUTCOMES\u003c\/i\u003e \u003c\/b\u003e \u003c\/p\u003e  \u003cp\u003e·        \u003cb\u003eIdentify your customers real needs and how best to meet them\u003c\/b\u003e \u003c\/p\u003e  \u003cp\u003e·        \u003cb\u003eBuild trust and long term loyalty with your customers to stay ahead of the competition\u003c\/b\u003e \u003c\/p\u003e  \u003cp\u003e·        \u003cb\u003eMake sure you are remembered and recommended\u003c\/b\u003e \u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47075635560688,"sku":"9780273759959","price":29.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780273759959_p0.jpg?v=1763682550","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780273759959","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}