{"product_id":"9780300131390","title":"What Really Matters: Service, Leadership, People, and Values","description":"\u003cp\u003eThe fundamental question in business and in personal life is the same: What really matters? In this book one of America's most widely admired business leaders distills a lifetime of experience, including failures as well as successes, to reveal his answers.\u003c\/p\u003e\u003cp\u003eJohn Pepper, president, CEO, and chairman of Procter \u0026amp; Gamble for a combined 16 years, underscores the importance of continuous change, innovation, and renewal as prerequisites for growth and sound leadership.  \u003c\/p\u003e","brand":"Yale University Press","offers":[{"title":"Default Title","offer_id":47093898739952,"sku":"9780300131390","price":16.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780300131390_p0.jpg?v=1763669845","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780300131390","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}