{"product_id":"9780321647627","title":"Network Maintenance and Troubleshooting Guide: Field Tested Solutions for Everyday Problems","description":"\u003cp\u003eNetwork Maintenance and Troubleshooting Guide\u003c\/p\u003e  \u003cp\u003eField-Tested Solutions for Everyday Problems, Second Edition\u003c\/p\u003e  \u003cp\u003eNeal Allen\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eThe 100% practical, real-world guide to anticipating, finding, and solving network problems—fast! \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eReal-life networks don’t always behave “by the book.” Troubleshooting them requires practical intuition that normally comes only with experience. In this book, Fluke Networks’ Neal Allen brings together all that hard-won, hands-on insight: everything you need to discover what’s really happening in your network, so you can anticipate and fix problems before users even notice them.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eWriting for network technicians and administrators at all levels, Allen presents an approach to troubleshooting that has been proven in networks of all kinds, no matter how complex. He introduces indispensable triage and troubleshooting techniques for everything from copper and fiber cabling to IPv6, and presents unparalleled guidance on identifying and resolving problems at the MAC Layer. He illustrates his advice with diagrams, tables, and screen captures from Fluke Networks’ market-leading instruments. Throughout this book, Allen also offers practical summaries of each of today’s core networking technologies, making it an ideal complement to any network certification study guide.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eCoverage includes\u003c\/p\u003e  \u003cul\u003e  \u003cli\u003eUsing the OSI model to more efficiently troubleshoot networks layer by layer\u003c\/li\u003e  \u003cli\u003eCopper and fiber-optic cabling: theory, operation, and troubleshooting\u003c\/li\u003e  \u003cli\u003eMedia Access Control (MAC) Layer: Ethernet theory and operation\u003c\/li\u003e  \u003cli\u003eIdentifying and resolving problems related to IPv4 and IPv6 protocols\u003c\/li\u003e  \u003cli\u003ePreventing problems before they occur\u003c\/li\u003e  \u003cli\u003eDiscovering device behavior\u003c\/li\u003e  \u003cli\u003eTroubleshooting switches\u003c\/li\u003e  \u003cli\u003eUsing a protocol analyzer more successfully\u003c\/li\u003e  \u003cli\u003eCreating network documentation that helps you more efficiently prevent and resolve problems\u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eRoad tested by thousands of Fluke Networks customers, this book’s first edition became the best-kept secret resource for sysadmins, netadmins, and support technicians fortunate enough to discover it. Now, Allen has thoroughly updated his classic for today’s networks. If you’re responsible for maintaining one of those networks, you’ll find this new Second Edition even more indispensable.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eNeal Allen is a senior staff engineer in the Fluke Networks’ Technical Assistance Center (TAC) focusing on escalated problems. He has been involved in designing, installing, and troubleshooting networks for nearly 20 years. Allen has served on Interop’s trade show Network Operations Center (NOC) team since 1993, troubleshooting show-floor problems at the Las Vegas and Atlanta Interop trade shows, and helped support and troubleshoot the network for the 1996 Atlanta Olympic Games. His responsibilities currently include product feature specification and beta testing, remote and onsite problem solving, and providing training and sales support worldwide.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e  \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003einformit.com\/aw  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eCover design by Louisa Adair\u003c\/p\u003e  \u003cp\u003eCover photography from Image Source \/ Getty Images \u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47102183440624,"sku":"9780321647627","price":31.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780321647627_p0.jpg?v=1763682376","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780321647627","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}