{"product_id":"9780333637210","title":"People Skills","description":"\u003cp\u003eNow in its fourth edition this popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. Divided in to three key areas of people skills development, Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader.\u003c\/p\u003e\u003cp\u003eWhether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Springer Customer Service Center GmbH","offers":[{"title":"Default Title","offer_id":47012839096560,"sku":"9780333637210","price":29.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780333637210_p0.jpg?v=1763684930","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780333637210","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}