{"product_id":"9780335222834","title":"Trust Matters in Health Care","description":"\u003cul\u003e \u003cli\u003e Does trust still matter in health care and who does it matter to?\u003c\/li\u003e\n\u003cli\u003e Have trust relations changed in the 'New' NHS?\u003c\/li\u003e\n\u003cli\u003e What does trust mean to patients, clinicians and managers? \u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eIn the NHS trust has traditionally played an important part in the relationships between its three key actors: the state, health care practitioners and patients. However, in recent years the environments in which these relationships operate have been subject to considerable change as the NHS has been modernised. Patients are now expected to play a more active role, both in self-managing their illness and in choice of care provider and clinicians are expected to work in teams and in partnership with managers.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis unique book explores the importance of trust, how it is lost and won and the extent to which trust relationships in health care may have changed. The book combines theoretical and empirical analysis, while also examining the role of policy.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eCalnan and Rowe analyse data collected from interviews with patients, health care professionals and managers in primary care and acute care settings. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eAmong the issues covered are: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e The importance of trust to their relationships \u003c\/li\u003e\n\u003cli\u003e What constitutes high and low trust behaviour\u003c\/li\u003e\n\u003cli\u003e The changing nature of trust relations between patients, clinicians and managers \u003c\/li\u003e\n\u003cli\u003e How trust can be built and sustained \u003c\/li\u003e\n\u003cli\u003e How interpersonal trust affects institutional trust\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e\u003ci\u003eTrust Matters in Health Care\u003c\/i\u003e is key reading for policy makers, health care professionals and managers in the public and private sector, and a useful resource for educators and students within health and social care and management studies.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"McGraw-Hill Companies,Inc.","offers":[{"title":"Default Title","offer_id":47020395888880,"sku":"9780335222834","price":57.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780335222834_p0.jpg?v=1763686008","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780335222834","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}