{"product_id":"9780470498378","title":"Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale","description":"\u003cb\u003ePraise for \u003ci\u003eSelling Luxury\u003c\/i\u003e\u003c\/b\u003e \u003cp\u003e\"Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty.\"\u003cbr\u003e —\u003cb\u003eHamida Belkadi\u003c\/b\u003e, CEO, De Beers Diamond Jewellers, USA\u003c\/p\u003e \u003cp\u003e\"Selling Luxury is filled with ways of exceeding each client's expectations through offering a service that surprises and delights.\"\u003cbr\u003e —\u003cb\u003eAaron Simpson\u003c\/b\u003e, Group Executive Chairman, Quintessentiall\u003c\/p\u003e \u003cp\u003eWhat does it take to sell high-end luxury creations to the richest clients in the world? In \u003ci\u003eSelling Luxury\u003c\/i\u003e, Robin Lent and Genevieve Tour, with thirty years of combined experience, share their savoir-faire. You'll also pick up tips from multi-million dollar luxury sales professionals who will help you understand the complexities of the universe of luxury. \u003ci\u003eSelling Luxury\u003c\/i\u003e will show you how a salesperson can acquire Sales Ambassador status by offering the impeccable service associated with the world's most prestigious brands.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47158135062768,"sku":"9780470498378","price":29.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780470498378_p0.jpg?v=1763706443","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780470498378","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}