{"product_id":"9780470583302","title":"Building the High-Trust Organization: Strategies for Supporting Five Key Dimensions of Trust","description":"Based on IABC sponsored research in over 60 organizations, this guide provides an easy-to-administer model and instrument for measuring and managing trust in organizations. An explanation and practical applications accompany each of the model's five critical dimensions of trust: Competence, Openness and Honesty, Concern for Others, Reliability, and Identification. Using rich case examples and interviews, the book examines diverse approaches and opportunities for building trust--in peer groups, virtual environments, and with managers\/supervisors, and top management. Individual interviews represent diverse organizational positions, responsibilities, perspectives, and geographic locations. \u003cp\u003e\u003cb\u003eNote:\u003c\/b\u003e \u003cb\u003eCD-ROM\/DVD and other supplementary materials are not included as part of Kindle edition of this book.\u003c\/b\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47072527450352,"sku":"9780470583302","price":52.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780470583302_p0.jpg?v=1763706809","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780470583302","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}