{"product_id":"9780471643760","title":"Lifescripts: What to Say to Get What You Want in Life's Toughest Situations","description":"\u003cul\u003e \u003cli\u003eCommunicating bad news\u003c\/li\u003e \u003cli\u003eDealing with problem people\u003c\/li\u003e \u003cli\u003eMending damaged relationships\u003c\/li\u003e \u003cli\u003eNegotiating your wants and needs\u003c\/li\u003e \u003cli\u003eStanding up for yourself\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cb\u003e\u003ci\u003eExcerpt\u003c\/i\u003e from Lifescript #1: Asking for a Salary Increase\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eIcebreaker:\u003c\/b\u003e I'd like to thank you for the opportunity you and the company have given me. I recognize that you've been very influential in my growth and advancement. However, I have a problem that I need your help with. \u003c\/p\u003e\u003cp\u003e\u003cb\u003ePitch #1:\u003c\/b\u003e What has happened is that I've been concentrating solely on my professional growth and haven't been paying any attention to my stream of income . . . \u003c\/p\u003e\u003cp\u003e\u003cb\u003ePitch #2:\u003c\/b\u003e I think my salary no longer reflects my contribution to the company . . . \u003c\/p\u003e\u003cp\u003e\u003cb\u003ePitch #3:\u003c\/b\u003e I think my salary no longer matches my job responsibilities . . . \u003c\/p\u003e\u003cp\u003eWhether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, \u003ci\u003eLifescripts\u003c\/i\u003e gives you the most effective approach—and the\u003ci\u003e actual words\u003c\/i\u003e—to use. \u003c\/p\u003e\u003cp\u003eThe bestselling guide to workplace success, \u003ci\u003eLifescripts\u003c\/i\u003e has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You'll also find strategic pointers on attitude, timing, preparation, and behavior. \u003c\/p\u003e\u003cp\u003eFrom dealing with human resources to closing a deal, \u003ci\u003eLifescripts\u003c\/i\u003e provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47025739333872,"sku":"9780471643760","price":34.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780471643760_p0.jpg?v=1763706786","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780471643760","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}