{"product_id":"9780615203195","title":"Certifying Your Aftermarket Maintenance Program Class A","description":"The goal of this book is to help structure a Class A aftermarket organization based on planning, not reactive aftermarket maintenance, which maximizes the efficiency of resources and provides significant savings to you and your customers. The 470-question checklist inside looks at every aspect of a third-party maintenance facility and asks in-depth questions about how each process is designed and executed. A points value is assigned to each answer and a cumulative score earned. That score will identify strengths and weaknesses in your aftermarket maintenance execution as well as determine what areas are eligible for Class A certification. The unique aspect of this book is there are no other in-depth audit and\/or certification programs for aftermarket maintenance. This book is the first of its kind.","brand":"Steve Hampson","offers":[{"title":"Default Title","offer_id":47013252563184,"sku":"9780615203195","price":44.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780615203195_p0.jpg?v=1763597123","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780615203195","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}