{"product_id":"9780615388335","title":"Opportunity Space: Purposeful Interactions, Energizing People, Producing Powerful Business Results","description":"This powerful concept that has been transforming businesses for years is now available in print! Opportunity Space is full of valuable insights and practical applications.\u003cp\u003eWith all the communication skills, training, tricks and tools available, none of it works unless you are able to seize the Opportunity Space™, that moment between when someone speaks or does something, and you respond! Lack of ability to address conflict and have 'real' conversations destroys effectiveness in every workplace in the world!\u003c\/p\u003e\u003cp\u003eWhen we get emotional, our conversations cease to be productive. Relationships are built or destroyed, employees are inspired or demoralized, customer relationships are enhanced or hurt and prospects become clients or are lost, all because of the effectiveness of the conversations that occur. If a leader communicates poorly, they will pay for it for a long time - it takes a much greater amount of time to rebuild the lost trust and credibility but much more self control to communicate effectively the first time.\u003c\/p\u003e\u003cp\u003ePurposeful interactions, Energizing Employees, Producing Powerful Business Results\u003c\/p\u003e\u003cp\u003eBuilding trust and team cohesiveness\u003cbr\u003e Growing new leaders\u003cbr\u003e Enhancing the coaching ability of managers\u003cbr\u003e Significantly improving customer service\u003cbr\u003e Increasing the effectiveness of your sales team\u003c\/p\u003e","brand":"Building Bridges, LLC","offers":[{"title":"Default Title","offer_id":50032131670256,"sku":"9780615388335","price":14.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780615388335_p0.jpg?v=1784233529","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780615388335","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}