{"product_id":"9780672320637","title":"Business Process Management: Profiting From Process","description":"\u003cp\u003eBusiness processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its owners. The more businesses change, the more they must concern themselves with their stakeholder relationships and manage their processes so that technologies and organization designs have a common business purpose. This book shows you how to deliver integral processes and helps you build a fully process-managed enterprise. \u003cbr\u003e The Process Management Framework provides the strategic guidance and tactical steps to make the switch. Encompassing eight phases, the Framework migrates organizational and process transformation through strategy, design, realization, and actual operations. For each phase, this book provides detailed descriptions of the steps, their inputs, outputs, guides, and enablers, as well as the tricks, traps, and best practices learned by experienced practitioners. It also covers the related disciplines of managing programs, risk, quality, projects, and human change, and how process management is the key to ensure a fit among all these areas. For those of you about to embark on a process journey, this book provides a compelling call to action, a guide for management, and an invaluable reference. \u003cbr\u003e Learn the concepts and transform your business! \u003c\/p\u003e\u003cul\u003e \u003cli\u003eSee why process management is an inevitable trend that won't go away. \u003c\/li\u003e\n\u003cli\u003eUnderstand why relationship management needs effective processes to work. \u003c\/li\u003e\n\u003cli\u003eDefine your stakeholders and determine their needs. \u003c\/li\u003e\n\u003cli\u003eDiscover what other organizations have done to manage processes successfully. \u003c\/li\u003e\n\u003cli\u003eExplore a complete framework for managing business, process, and human change. \u003c\/li\u003e\n\u003cli\u003eApply your knowledge to manage process projects effectively and efficiently. \u003c\/li\u003e\n\u003cli\u003eLearn what to do and what to avoid in every step. \u003c\/li\u003e\n\u003cli\u003eDevelop processes to align technology, organization, and facility transformation. \u003c\/li\u003e\n\u003cli\u003eGain cross-organizational acceptance of process and personal change. \u003c\/li\u003e\n\u003cli\u003eAnticipate objections and proactively manage stakeholder concerns. \u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e\u003c\/p\u003e","brand":"Sams","offers":[{"title":"Default Title","offer_id":47009813889264,"sku":"9780672320637","price":45.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780672320637_p0.jpg?v=1763606601","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780672320637","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}