{"product_id":"9780692857540","title":"The Agony of Decision: Mental Readiness and Leadership in a Crisis","description":"This book is about how leaders and the organizations they lead can maintain reputation, trust, confidence, financial and operational strength, and competitive advantage in a crisis. First, by thinking clearly; second by making smart choices; and third by executing those choices effectively. \u003cp\u003eBut making smart choices in a crisis can be agonizing.\u003c\/p\u003e\u003cp\u003eThe difference between leaders who handle crises well and those who handle crises poorly is mental readiness: the ability some leaders exhibit that allows them to make smart choices quickly in a crisis. And this ability creates real competitive advantage.\u003c\/p\u003e\u003cp\u003eOne of the predictable patterns of crisis response is that the severity of the crisis event does not determine whether an organization and its leader get through a crisis effectively. Indeed, two organizations, similarly situated, can see dramatically different outcomes based on the quality and timeliness of their individual responses to the crisis events. \u003c\/p\u003e\u003cp\u003eAnd the ability to respond effectively in a timely way is a consequence of mental readiness. This book is for leaders of organizations who need to be good stewards of reputation, trust, and confidence; and for those who advise those leaders, whether in public relations, or law, or other business disciplines.\u003c\/p\u003e\u003cp\u003eAuthor Helio Fred Garcia harvests insights from more than 30 years of working on, studying, and teaching about thousands of crises affecting companies, governments, NGOs, and other organizations. \u003c\/p\u003e\u003cp\u003eGarcia is the Executive Director of the Logos Institute for Crisis Management and Executive Leadership. He has advised clients in dozens of countries on six continents. For more than 29 years Garcia has been on the New York University faculty, where he teaches crisis management in the Executive MBA program of the Stern School of Business, and crisis communication in the MS in Public Relations and Corporate Communication of the School of Professional Studies. In both programs he has received awards for teaching excellence.\u003c\/p\u003e\u003cp\u003eHe has also taught crisis on the faculties of other universities in California, Switzerland, and China. Through Logos Institute contracts he has taught at yet other universities and specialized professional schools in the U.S., including a number affiliated with the U.S. armed forces. He has guest lectured at dozens of universities around the world.\u003c\/p\u003e","brand":"Logos Institute for Crisis Management and Executiv","offers":[{"title":"Default Title","offer_id":47014253658352,"sku":"9780692857540","price":29.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780692857540_p0.jpg?v=1763615672","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780692857540","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}