{"product_id":"9780692897041","title":"The Power of Lean Process: Reduce costs, jumpstart innovation and delight customers","description":"\u003cp\u003eOperations is at the core of service delivery and meeting Customer demands and is usually the first function startup companies create. As a company grows, however, management attention must focus on nonoperational areas, such as sales growth and finance, for good reason.\u003c\/p\u003e\u003cp\u003eWhat I’ve experienced is that in many companies, focus does not always return to operations at the level a company needs for it to be successful. As a company grows rapidly, a failure to keep operations top of mind can sometimes can leave existing Customers behind.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Erik Young","offers":[{"title":"Default Title","offer_id":49950419419376,"sku":"9780692897041","price":20.0,"currency_code":"USD","in_stock":false}],"url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780692897041","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}