{"product_id":"9780735201620","title":"How to Say it from the Heart","description":"\u003cp\u003eThose times when saying the right words really matters are often the times we find ourselves with no words at all! Now a guide exists that teaches the reader to properly place emphasis and focus on the emotional side of communication. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eHow to Say It\u003c\/i\u003e \u003ci\u003efrom the Heart \u003c\/i\u003eoffers practical advice and time-saving model conversations, letters, and e-mails that’ll help you speak and write with conviction, sincerity, and compassion to the people who matter most. Whether you want to encourage a friend through hard times, ask someone out on a date, comfort a grieving co-worker, or just let someone know that you care, this entry in the How to Say It series provides all the words you need to express your feelings beautifully. \u003c\/p\u003e\u003cp\u003eYou’ll find a wealth of ready-to-use models and guidelines covering 30 difficult to express subjects, including:  \u003cbr\u003e ·         Making graceful apologies\u003cbr\u003e ·         Expressing sincere thanks and appreciation\u003cbr\u003e ·         Offering meaningful sympathy and condolences\u003cbr\u003e ·         Writing romantic love letters\u003cbr\u003e ·         Providing truly constructive criticism—and real encouragement\u003cbr\u003e ·         Motivating your employees to work harder\u003cbr\u003e ·         Speaking to your children about death, divorce, drugs, and sex\u003c\/p\u003e\u003cp\u003eFilled with illuminating examples and telling notes, \u003ci\u003eHow to Say it from the Heart\u003c\/i\u003e will become the one source to turn to when you’re looking for just the right words.\u003c\/p\u003e","brand":"Penguin Publishing Group","offers":[{"title":"Default Title","offer_id":47018209738992,"sku":"9780735201620","price":21.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780735201620_p0.jpg?v=1763624750","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780735201620","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}