{"product_id":"9780745680682","title":"Communicating Emotion at Work","description":"\u003ci\u003eCommunicating Emotion at Work\u003c\/i\u003e chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.","brand":"Polity Press","offers":[{"title":"Default Title","offer_id":47127366041840,"sku":"9780745680682","price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780745680682_p0.jpg?v=1763636476","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780745680682","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}