{"product_id":"9780749459529","title":"Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships","description":"\u003cbr\u003e\u003ci\u003e\u003cbr\u003eManaging Conflict at Work \u003c\/i\u003eprovides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organizations channel their energies; encouraging positive mindsets, combatting stress and building stronger relationsips and happier workforces.\u003cp\u003eThe authors look beyond individual cases to issues such as workforce motivation and corporate responsibility; examining the reasons for conflict and its implications. They provide simple guidance on the key issues many organizations face including: understanding conflict and its impact on the individual, team and organization; methods for recognizing and preventing conflict; identifying and appropriately channeling constructive conflict; managing and resolving escalated disputes; implementing a conflict management strategy.\u003c\/p\u003e\u003cp\u003eFurther free resources to accompany this book, including podcasts by the authors, can be accessed at http:\/\/www.managingconflictatwork.com\/.\u003c\/p\u003e","brand":"Kogan Page, Ltd.","offers":[{"title":"Default Title","offer_id":47025602232560,"sku":"9780749459529","price":39.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780749459529_p0.jpg?v=1769901438","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780749459529","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}