{"product_id":"9780749469320","title":"Internal Communications : A Manual for Practitioners","description":"\u003cp\u003eBad company communication can result in high staff turnover, poor results and low morale. \u003ci\u003eInternal\u003c\/i\u003e \u003ci\u003eCommunications\u003c\/i\u003e draws on examples of best practice in the private, public and non-profit sectors, with case studies of high profile international organizations. The book defines and explains internal communications (IC), providing practical, ready to implement guidance on planning and organizing the IC function and IC teams; understanding audiences; deciding and developing messages; channels, outcomes and  approaches; line managers and leadership; evaluating and reporting; advising leaders; and change and transitions. \u003c\/p\u003e\u003cp\u003eThe advice in the book is accompanied by downloadable templates for communications in a variety of special situations -- from crises to mergers to business strategies and rebranding. Covering all the core concepts and models, skills and processes, \u003ci\u003eInternal Communications\u003c\/i\u003e offers a refreshingly practical introduction for students and practitioners alike. \u003cbr\u003e\u003c\/p\u003e","brand":"Kogan Page, Ltd.","offers":[{"title":"Default Title","offer_id":47028863729904,"sku":"9780749469320","price":29.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780749469320_p0.jpg?v=1769901801","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780749469320","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}