{"product_id":"9780761215349","title":"Asserting Yourself At Work: EBook Edition","description":"\u003cp\u003e\u003cb\u003eTechniques for managing others while maintaining mutual respect. \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eAsserting Yourself at Work\u003c\/i\u003e provides business professionals with the communication tools and psychological foundation they need to perform more assertively on the job. Designed for front-line managers, supervisors, team leaders, team members, employees, and life-long learners, this course promotes the use of direct, inclusive communication as a powerful tool for achieving targeted goals and building lasting relationships.\u003c\/p\u003e\u003cp\u003e\u003ci\u003eAsserting Yourself at Work\u003c\/i\u003e teaches students the skills they need to behave and communicate more assertively—and therefore more effectively—in the workplace. Students learn to address their needs and interests at work, and, at the same time, consider the needs and interests of others. Beginning with the foundation of self-awareness, the course builds these skills step by step. Students learn about and practice assertive verbal and nonverbal communication techniques, learn how to set proper boundaries in workplace relationships, and analyze how assertiveness plays out in other cultures. The interactive format includes self-assessment tools, worksheets, sidebars, exercises, and quizzes that prompt students all along the way.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eCourse Objective\u003c\/b\u003e: Understand techniques for managing others while maintaining mutual respect and recognize and avoid self-defeating behaviors.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eSelected Learning Objectives \u003c\/b\u003e \u003cbr\u003e• Set boundaries \u003cbr\u003e• Manage others without being aggressive or manipulative \u003cbr\u003e• Respond to other people's needs without giving up your own \u003cbr\u003e• Say \"no\" to unfair demands \u003cbr\u003e• Resolve conflicts and deal with aggressiveness in others \u003cbr\u003e• Enhance your self-image—and your on-the-job authority \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"AMACOM","offers":[{"title":"Default Title","offer_id":47121990516976,"sku":"9780761215349","price":39.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780761215349_p0.jpg?v=1763799778","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780761215349","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}