{"product_id":"9780761973645","title":"Managing and Measuring Social Enterprises","description":"\u003cp\u003e'Its emphasis on performance measurement affords rare insights into some innovative techniques. Moreover, institutional and other theories are deployed to explore the reasons for innovation.... The book should be a prized resource for postgraduate students who seek a deeper understanding of social enterprise measurement and management practices. It covers extremely and topical issues, while the case studies offer a perspective on the complexities of real social enterprises' - \u003ci\u003ePrometheus\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e'Recent years have seen the voluntary and social enterprise sectors embark on a tentative love affair with performance measurement. We should, it seems, be measuring, monitoring and reporting our performance for a variety of reasons - accountability, continuous improvement and self-motivation, to name a few. But has anyone stopped to consider the realities if implementing the range of tools on the market? Author Rob Paton does just this' - \u003ci\u003eVoluntary Sector\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eManaging and Measuring Social Enterprises examines the question of what happens when performance improvement techniques originating in the private sector are applied to public and nonprofit organizations.\u003c\/p\u003e\u003cp\u003eManaging and Measuring Social Enterprises looks critically at a range of performance measurements and improvement methods, including:\u003c\/p\u003e\u003cp\u003e· Outcome measurement\u003c\/p\u003e\u003cp\u003e· Using financial ratios for performance comparison\u003c\/p\u003e\u003cp\u003e· Social audit\u003c\/p\u003e\u003cp\u003e· Process benchmarking\u003c\/p\u003e\u003cp\u003e· Externally accredited standards (like 'Investors in People' and ISO 9000)\u003c\/p\u003e\u003cp\u003e· Diagnostic models and other tools from the quality movements\u003c\/p\u003e\u003cp\u003e· 'Balanced scorecards'\u003c\/p\u003e\u003cp\u003eRob Paton offers a measured critique of the naïve realism and rhetorical excesses of the performance management movement but also shows why many of its critics are unduly pessimistic.\u003c\/p\u003e\u003cp\u003eThrough a combination of theory and research, the book provides practical guidance to the problem of performance management outside of the private sector.\u003c\/p\u003e\u003cp\u003eThis is an essential text for those interested in public and social enterprises, particularly MBA and Masters students in public administration\/public management and non-profit management.\u003c\/p\u003e","brand":"SAGE Publications","offers":[{"title":"Default Title","offer_id":47025706729712,"sku":"9780761973645","price":151.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780761973645_p0.jpg?v=1763662342","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780761973645","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}