{"product_id":"9780787982317","title":"Improvisational Negotiation: A Mediator's Stories of Conflict About Love, Money, Angerand the Strategies That Resolved Them","description":"\u003ci\u003eImprovisational Negotiation\u003c\/i\u003e presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution.\u003cp\u003eUnlike most books on the topic, \u003ci\u003eImprovisational Negotiation\u003c\/i\u003e does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions: What happened? and What strategies can we learn?\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47077966348528,"sku":"9780787982317","price":40.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780787982317_p0.jpg?v=1763667710","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780787982317","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}