{"product_id":"9780803963085","title":"Face to Face: Communication and Conflict Resolution in the Schools","description":"\u003cp\u003eAmong the greatest challenges faced by teachers and administrators are how to communicate effectively with students and how to resolve conflicts between them.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eFace to Face discusses the communication skills and conflict resolution principles necessary for the smooth functioning of schools and the effective teaching of students. The authors present a number of methods for improving teacher-student communication including: the use of reflective listening; open-ended questions; mediation programmes; problem-solving models; and interactive exchange. The book establishes a correlation between good communication skills and positive student outcomes, and offers practical tips that will help improve communication in the school.\u003c\/p\u003e","brand":"SAGE Publications","offers":[{"title":"Default Title","offer_id":47026233442544,"sku":"9780803963085","price":22.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780803963085_p0.jpg?v=1763740663","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780803963085","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}