{"product_id":"9780814405741","title":"The ROI of Human Capital: Measuring the Economic Value of Employee Performance","description":"\u003cp\u003e\"We all know that people—not cash, buildings, or equipment—are the lifeblood of any business enterprise. Yet, astonishingly, there has never been a reliable way to quantify the contribution of human capital to corporate profit...until now.\u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eThe ROI of Human CapitaI,\u003c\/i\u003e Jac Fitz-enz draws on years of quantitative and qualitative research by his prestigious Saratoga Institute to provide a breakthrough methodology for measuring the bottom-line effect of employee performance. A prolific author, whose previous work includes \u003ci\u003eHuman Value Management,\u003c\/i\u003e named Book of the Year by the Society for Human Resource Management, Fitz-enz has also been called \"the father of human performance benchmarking.\"\u003c\/p\u003e\u003cp\u003eThis new book offers a rare blend of management expertise and quantitative metrics, showing executives and HR professionals how to gauge human costs and productivity at three critical levels:\u003c\/p\u003e\u003cp\u003e• Organizational (contributions to corporate goals) \u003c\/p\u003e\u003cp\u003e• Functional (impact on process improvement) \u003c\/p\u003e\u003cp\u003e• Human resources management (value added by five basic HR department activities).\u003c\/p\u003e\u003cp\u003eWith today's employee costs often exceeding 40 percent of corporate expense, measuring the value of this human capital is essential. Here, at last, is a resource that reveals how to do it and that helps managers determine how to invest most effectively in human productive potential.\" \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"AMACOM","offers":[{"title":"Default Title","offer_id":47030683762928,"sku":"9780814405741","price":29.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780814405741_p0.jpg?v=1763740474","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780814405741","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}