{"product_id":"9780814406298","title":"The Complete Guide to Conflict Resolution in the WorkPlace","description":"\u003cp\u003e\"People thrive on conflict in most areas of their lives—football games, political debates, legal disputes—yet steer clear from workplace conflicts.\u003c\/p\u003e\u003cp\u003eBut conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict \u003ci\u003eper se\u003c\/i\u003e, but \u003ci\u003emanaging\u003c\/i\u003e conflict.\u003c\/p\u003e\u003cp\u003eThis authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies:\u003c\/p\u003e\u003cp\u003e• an overview of workplace conflict \u003c\/p\u003e\u003cp\u003e• diagnostic tools for measuring it \u003c\/p\u003e\u003cp\u003e• techniques for resolving conflict, such as negotiation, labor\/management partnerships, third-party dispute resolution, mediation, arbitration, more.\" \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"AMACOM","offers":[{"title":"Default Title","offer_id":47016728559856,"sku":"9780814406298","price":79.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780814406298_p0.jpg?v=1763745000","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780814406298","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}