{"product_id":"9780814414651","title":"Smart Selling on the Phone and Online: Inside Sales That Gets Results","description":"\u003cp\u003eThe 800-CEO-Read Business Book Awards of 2009 In the sales category – short list\u003c\/p\u003e\u003cp\u003eThe world of selling keeps changing, and inside sales professionals are on the front line. More than ever, they need powerful tools to open stronger, build trust faster, handle objections better, and close more sales. Based on the author’s TeleSmart 10 System for Power Selling, \u003ci\u003eSmart Selling on the Phone and Online\u003c\/i\u003e pinpoints the ten skills essential to high-efficiency, high-success performance. Sales professionals will learn how to:\u003cbr\u003e• Overcome ten different forms of “paralysis” and reestablish momentum \u003cbr\u003e• Sell in sound bites, not long-winded speeches \u003cbr\u003e• Ask the right questions to reveal customer needs \u003cbr\u003e• Navigate around obstacles to get to the power buyer \u003cbr\u003e• Prioritize and manage their time so that more of it is spent actually selling \u003cbr\u003e• And more\u003c\/p\u003e\u003cp\u003eCombining an accessible text with clear graphics and step-by-step processes, \u003ci\u003eSmart Selling on the Phone and Online\u003c\/i\u003e will help any rep master the world of “Sales 2.0” and become a true sales warrior! \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"AMACOM","offers":[{"title":"Default Title","offer_id":47021747667184,"sku":"9780814414651","price":17.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780814414651_p0.jpg?v=1763740551","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780814414651","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}