{"product_id":"9780814431863","title":"The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone","description":"    \u003cp\u003e \"In an increasingly diverse workplace, it’s more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. \u003ci\u003eThe Art of Connecting\u003c\/i\u003e reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe authors also explain how the most skillful connectors are able to shift perspectives -- to see a situation from three points of view: “me,” “you,” and “them.” All of the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of “masters of connection” -- like famed National Public Radio interviewer Terry Gross -- doing what they do. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThere is always a bridge. \u003ci\u003eThe Art of Connecting\u003c\/i\u003e shows how to find it -- every time.\" \u003c\/p\u003e\u003cp\u003e  \u003c\/p\u003e","brand":"AMACOM","offers":[{"title":"Default Title","offer_id":47007874973936,"sku":"9780814431863","price":19.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780814431863_p0.jpg?v=1763739752","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780814431863","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}