{"product_id":"9780814433997","title":"The Hidden Leader: Discover and Develop Greatness Within Your Company","description":"\u003cp\u003eThink you can spot the leaders in your company? Don’t assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than “good employees”. . . these are “hidden leaders”. . . and they are critical to an organization’s long-term success.\u003c\/p\u003e\u003cp\u003eManagers today need to make the most of all their resources—and \u003ci\u003eThe Hidden Leader \u003c\/i\u003eshows them how to recognize and cultivate these talented but under utilized employees, who:\u003c\/p\u003e\u003cp\u003eDemonstrate integrity\u003cbr\u003e• Lead through authentic relationships\u003cbr\u003e• Focus on results\u003cbr\u003e• Work from clear customer purpose\u003cbr\u003e• Fulfill the value promise of the company\u003c\/p\u003e\u003cp\u003eSupported by real-world examples of hidden leaders in action—and QR codes readers can scan for instant access to online assessments—the book helps managers discover these secret saviors and enable them to deliver even greater value to customers.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"AMACOM","offers":[{"title":"Default Title","offer_id":47026573541616,"sku":"9780814433997","price":24.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780814433997_p0.jpg?v=1763747440","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780814433997","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}