{"product_id":"9780814434000","title":"The Hidden Leader: Discover and Develop Greatness Within Your Company","description":"\u003cbody\u003e     \u003cp\u003e       Think you can spot the leaders in your company? Don’t assume that you        can identify them by their positions. What about those employees who        consistently step up: the field agent who solves a previously        intractable problem; the service rep who thinks outside the box and        creates unshakeable customer loyalty. These are more than “good        employees”. . . these are “hidden leaders”. . . and they are critical to        an organization’s long-term success.     \u003c\/p\u003e     \u003cp\u003e            \u003c\/p\u003e     \u003cp\u003e       Managers today need to make the most of all their resources—and \u003ci\u003eThe        Hidden Leader \u003c\/i\u003eshows them how to recognize and cultivate these        talented but under utilized employees, who:     \u003c\/p\u003e     \u003cp\u003e            \u003c\/p\u003e     \u003cp\u003e       Demonstrate integrity • Lead through authentic relationships • Focus on        results • Work from clear customer purpose • Fulfill the value promise        of the company     \u003c\/p\u003e     \u003cp\u003e            \u003c\/p\u003e     \u003cp\u003e       Supported by real-world examples of hidden leaders in action—and QR        codes readers can scan for instant access to online assessments—the book        helps managers discover these secret saviors and enable them to deliver        even greater value to customers.     \u003c\/p\u003e   \u003c\/body\u003e","brand":"AMACOM","offers":[{"title":"Default Title","offer_id":47124041662704,"sku":"9780814434000","price":6.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780814434000_p0.jpg?v=1763743763","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780814434000","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}