{"product_id":"9780814473306","title":"Discipline Without Punishment: The Proven Strategy That Turns Problem Employees into Superior Performers","description":"\u003cp\u003eMore than 30 years ago, Dick Grote developed a powerful, nonpunitive discipline system that turned a troubled Frito-Lay plant from a hotbed of employee sabotage and toxic relations into a productive, respectful environment—one where employees took personal responsibility for their behavior, and managers helped problem employees become productive players.\u003c\/p\u003e\u003cp\u003eGrote’s method spread to other companies, and gained national recognition with the 1995 release of the first edition of Discipline Without Punishment. The book has become a management classic, helping thousands of companies and managers move to a responsibility-based approach for handling unacceptable performance, problem behaviors, and excessive absenteeism. But, despite the effectiveness of the DWP method, many supervisors and workplaces continue to cling to their long-established system of verbal warnings, written reprimands, suspensions without pay, and probationary periods—all fear-based approaches that instill lots of resentment, with little or no payback in improved performance.\u003c\/p\u003e\u003cp\u003eThis new edition of the bestselling \u003ci\u003eDiscipline Without Punishment\u003c\/i\u003e has been updated to help a new generation of managers and HR professionals adopt a positive, proven method for getting problem employees back on track. Packed with real-life examples, sample dialogues, helpful worksheets, and a no-nonsense sensibility that busy readers will sorely appreciate, the book remains an eye-opening, forward-looking, practical guide to making your disciplinary system equitable and effective.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eDick Grote\u003c\/b\u003e is Chairman and CEO of Grote Consulting Corp., in Dallas, Texas. He is the developer of the GROTEAPPROACH (SM) Web-based performance management system, and the author of T\u003ci\u003ehe Complete Guide to Performance Appraisal\u003c\/i\u003e, \u003ci\u003eThe Performance Appraisal Question and Answer Book\u003c\/i\u003e, and \u003ci\u003eForced Ranking: Making Performance Management Work\u003c\/i\u003e. His articles and essays have appeared in the \u003ci\u003eHarvard Business Review\u003c\/i\u003e, T\u003ci\u003ehe Wall Street Journal\u003c\/i\u003e, \u003ci\u003eAcross the Board\u003c\/i\u003e, and many other publications.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"AMACOM","offers":[{"title":"Default Title","offer_id":47016730525936,"sku":"9780814473306","price":19.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780814473306_p0.jpg?v=1763746586","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780814473306","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}