{"product_id":"9780874255997","title":"The Manager's Pocket Guide to Emotional Intelligence","description":"One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life.","brand":"Human Resource Development Press","offers":[{"title":"Default Title","offer_id":47032339529968,"sku":"9780874255997","price":14.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780874255997_p0.jpg?v=1763845250","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780874255997","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}