{"product_id":"9780942361407","title":"Positively Outrageous Service: New and Easy Ways to Win Customers for Life","description":"In a leisure-starved world, customer attention and loyalty belongs to the business that makes shopping, dining or traveling an enjoyable experience. \"Positively Outrageous Service\" is an unexpected, out-of-proportion, highly involving experience that creates lifetime customer loyalty and compelling word of mouth. ...\"Positively Outrageous Service\" is a one-to-one marketing strategy where creativity and a touch of old-fashioned showmanship wow customers and win market share.","brand":"MasterMedia Publishing Corporation","offers":[{"title":"Default Title","offer_id":47016679112944,"sku":"9780942361407","price":14.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780942361407_p0.gif?v=1763872872","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780942361407","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}