{"product_id":"9780971493308","title":"High-Tech Etiquette: Perfecting the Art of Plugged-in Politeness","description":"Research has shown that communication skills are the most essential ingredients to success at home and in the office.  Vast changes in electronic communication have impacted our fast-paced, global world.  What image do you project when you write e-mail, send faxes, record voice mail or leave phone messages? High-Tech Etiquette applies the most up-to-date information on etiquette to the high tech world in a humorous, concise and clear manner.  ","brand":"Rawdon \u0026 Watson","offers":[{"title":"Default Title","offer_id":47034338672880,"sku":"9780971493308","price":20.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780971493308_p0.gif?v=1763877753","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780971493308","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}