{"product_id":"9780971845206","title":"Everyday Crisis Management","description":"\"Everyday Crisis Management\" is an action guide that teaches the principles of decision-making and critical action utilized by professional crisis managers. Techniques are explained, illustrated by real life examples (including lessons from 9\/11\/01) and reinforced through exercises. It is an invaluable handbook for business people, emergency personnel and every citizen.","brand":"Mark Friedman, MD.","offers":[{"title":"Default Title","offer_id":49977381355760,"sku":"9780971845206","price":19.95,"currency_code":"USD","in_stock":false}],"url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780971845206","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}