{"product_id":"9780974292663","title":"The Magic of What, Who, How and Why Not: Four Keys to Performance Improvement","description":"\u003cp\u003eIn \u003cstrong\u003eThe Magic of What, Who, How and Why Not\u003c\/strong\u003e Bill Wilson shares his model for performance improvement and training design. Bill has worked with numerous organizations to improve their business outcomes in a measurable way using this model. He was the design constant for Farmers Insurance in the development of the University of Farmers. By incorporating his model the University of Farmers is now one of the top corporate universities in the country.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWhen business leaders are facing a performance issue they want to know what they are going to get for their money if they develop a plan to address the problem. What is the ROI for their investment. With the \u003cstrong\u003eFour\u003c\/strong\u003e \u003cstrong\u003eKeys \u003c\/strong\u003ethat are the foundation of this model you can develop a plan to address a performance issues with a clear understanding, up front, of what the return will be.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat \u003c\/strong\u003e- is the business challenge you are trying to address and what will success look like? How will you measure it?\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWho \u003c\/strong\u003e- in the organization can make the greatest contribution to that success?\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow \u003c\/strong\u003e- do the people in those groups need to behave to support the success and how will you konw they are behaving that way?\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhy Not? \u003c\/strong\u003e- What is in the way of them behaving that way now?\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eA plan developed on the basis of these \u003cstrong\u003eFour Keys\u003c\/strong\u003e will provide a clear picture of what needs to be done and the measurable business outcomes you can expect.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe model also provides a clear focus for the development of any learning program that is needed to support the performance improvement project, saving both cost for training development and time in training delivery.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eThe Magic of What, Who, How and Why Not\u003c\/strong\u003e - \u003cem\u003eThe Four Keys to Performance Improvement \u003c\/em\u003ewill provide you with an approach for addressing performance improvement challenges that will deliver measurable business outcomes and maximize the return on you investment.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Inner Harbor Partners","offers":[{"title":"Default Title","offer_id":47023945941232,"sku":"9780974292663","price":20.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780974292663_p0.jpg?v=1763868604","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780974292663","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}