{"product_id":"9780977261864","title":"Be Quiet, Be Heard: The Paradox of Persuasion","description":"\u003cp\u003eLearn the secrets instinctively known to charismatic, persuasive communicators and reap the rewards of stronger relationships and increased influence in every area of life.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCommunicating effectively is a learned behavior. Virtually anyone can become a more influential and persuasive communicator.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eThis ground-breaking book reveals concrete methods proven over 35 years of research, teaching, and consulting to address a wide range of communication challenges that organizations and individuals face. Readers learn to raise delicate issues, convince without being overbearing, and to constructively resolve conflict and criticism.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eBased on international award-winning research, BE QUIET, BE HEARD rejects canned formulas that leave little room for adaptability. When people attempt to speak using pre-packaged sound bytes, others see right through the one-size-fits-all technique. In lieu of staid formulas, this book offers models that provide flexible guidelines and progressive steps that can be easily adapted to specific communication challenges.\u003c\/p\u003e","brand":"Communication Solutions Publishing","offers":[{"title":"Default Title","offer_id":47120258367728,"sku":"9780977261864","price":7.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780977261864_p0.jpg?v=1763882087","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780977261864","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}