{"product_id":"9780983218555","title":"Smile It's The Customer Who Pays You: Delivering Stellar Customer Service","description":"\u003cp\u003eEach and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products or service. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis book will look at all types of customers and how we can serve them better and improve ourselves in the process.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"G.A.I.L. Publishing","offers":[{"title":"Default Title","offer_id":47013877973232,"sku":"9780983218555","price":15.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780983218555_p0.jpg?v=1763893249","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780983218555","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}