{"product_id":"9780987557551","title":"How to Book of Interpersonal Communication: Improve Your Relationships","description":"Why are some people just so difficult to get on with? Why do some people have to argue or sulk? And keep getting away with being difficult!\u003cp\u003eDoes it sometimes feel as if you are having to fit into what other people want to do? That your needs and rights are being ignored or run over?\u003c\/p\u003e\u003cp\u003eIt doesn't have to always be like that! And while it's not easy to deal with the most difficult of people, you can learn a range of skills and techniques that can significantly improve your life.\u003c\/p\u003e\u003cp\u003eWould you like to give yourself more options to deal with problem people?\u003cbr\u003eWould you like to improve all your communication skills?\u003cbr\u003eWould you like to learn how to stand up for yourself better?\u003c\/p\u003e\u003cp\u003eIf your answer is yes, then this \"How to\" book will give you the skills you need. In it you will find practical day to day advice-with examples-of ways to:\u003cbr\u003e• understand yourself better-especially your preferred communication styles\u003cbr\u003e• deal with both aggressive and passive communication behavior\u003cbr\u003e• recognize and work with other people's strengths, rather bumping up against them-just plain frustrating for everyone\u003cbr\u003e• say No, simply, effectively and consistently. And without feeling bad\u003cbr\u003e• set boundaries for yourself\u003cbr\u003e• apply assertion skills at work\u003cbr\u003e• deal safely with conflict\u003cbr\u003e• use active listening skills\u003cbr\u003e• use virtual communication tools such as FaceBook, SMS and the like-more effectively\u003c\/p\u003e\u003cp\u003eThese are techniques for improving your relationships at work and at home.\u003c\/p\u003e","brand":"WordCraft Global Pty Limited","offers":[{"title":"Default Title","offer_id":47621392826608,"sku":"9780987557551","price":8.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780987557551_p0.jpg?v=1763885998","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780987557551","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}