{"product_id":"9780989246866","title":"Service Design: 250 essential methods","description":"We are immersed in services every day. We use the internet, we watch television, we travel on public transport, we shop, we drink coffee and eat at restaurants, we use government services, and we go to movies. In the United States employment in service industries has steadily risen from around 60% of the overall population in the 1950s to around 90% today. In most Western countries approximately 70% of GDP is currently generated by services. Service design has growing significance for designers. Service design requires new design skills. Services are not tangible and physical and services change over time. Design is no longer about only the aesthetics or surfaces of things. Today designers create diverse and complex experiences of products, services and spaces. This book details the skills needed by a designer to design services, experiences and systems of products and services.\u003cp\u003eDescribed in easy to understand language:\u003cbr\u003eSome definitions of service design\u003cbr\u003eHistory of service design\u003cbr\u003eTypes of services\u003cbr\u003eComponents of services\u003cbr\u003eWhat differentiates services\u003cbr\u003eWhy do service design\u003cbr\u003eService touchpoints\u003cbr\u003eThe growth of the service economy\u003cbr\u003ePostindustrial economies\u003cbr\u003eWhat is Design Thinking\u003cbr\u003eProcess of service design\u003cbr\u003eAround 250 Service design methods described step by step.\u003c\/p\u003e\u003cp\u003eThis book is an indispensable reference for:\u003cbr\u003eService designers, exhibit designers, design educators and students, visual communication designers, packaging and fashion designers, all types of designers\u003cbr\u003eArchitects, industrial designers, interior designers, UX and web designers,\u003cbr\u003eEngineers and Marketing professionals\u003cbr\u003eExecutives and senior business leaders \u003cbr\u003eDecision makers in R\u0026amp;D of products, services, systems and experiences\u003cbr\u003eSchool teachers and school students\u003c\/p\u003e","brand":"Design Community College Inc","offers":[{"title":"Default Title","offer_id":47034835927280,"sku":"9780989246866","price":34.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780989246866_p0.jpg?v=1763893776","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780989246866","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}