{"product_id":"9780991645008","title":"Church Quality: Why Excellence in the Local Church is Essential for Growth","description":"Quality management - a discipline that started in the manufacturing industry has migrated to service industries such as hospitality, hotels and health care.\u003cbr\u003eAs these industries have embraced quality management practices, we as consumers have developed higher expectations for positive, error-free service experiences. \u003cbr\u003eBecause of this phenomenon, there is increased pressure on non-profit and church organizations to make excellence a guiding principle of managing operations - and who more than then the church should be doing things with excellence! \u003cbr\u003eThis book is perfect for anyone who manages the day-to-day operations of a non-profit, ministry or church. \u003cbr\u003eWith easy to understand illustrations, this book provides practical steps to improve how the process of work gets done.\u003cbr\u003eWhether the process is improving the process to recruit, train and schedule volunteers, or streamlines the children's ministry check-in process, this book offers practical tips and tools with real life examples and much more!","brand":"Patricia Lotich","offers":[{"title":"Default Title","offer_id":47019442929904,"sku":"9780991645008","price":11.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780991645008_p0.jpg?v=1763899426","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780991645008","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}